tools 1

Business Communication Tools - Word Processing

Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6

Lesson Objectives

• Understand the benefits of word processing for a business
• Understand the main requirements of business letter
• Appreciate why layout, spelling, punctuation, grammar and presentation are important in communicating successfully

Starter (5 minutes)

Add a sticky with some advantages of word processing

Key Terms (5 minutes)

Formatting - a means of changing the appearance and layout of a document
Template - enforces a layout, and style and ensures fonts, size colour etc are consistent
Consistent - the same style is repeated throughout documents, reinforcing the brand image

Activity (5 minutes)

Annotate the letter to explain the following formatting features

• text emphasis (3 types!)
• justification (2 types)
• list

Task

Watch the Prezi and then write some notes explaining the formatting of a letter

Plenary

Write a paragraph explaining the importance of presentation, grammar and correct use of punctuation in a business letter